> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-shopify.17track.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cancel the subscription plan

# Cancel the subscription plan

###### Setting> Billing > Cancel subscription. After confirmation, it will be canceled.


|| 📌 Note: "Upgrade" in the subscription plan will take effect immediately, but "Downgrade" and "Cancellation" will not take effect until the end of the current billing cycle. (The billing cycle for the monthly plan is 30 days; for the annual plan, it is 365 days).


![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/5yw5rai6k6i6zif_17hdj9g.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_lbytep.png =5000x3372)