> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-shopify.17track.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add the Tracking and Returns widget to the consumer center

# Overview

### 

To improve consumers’ logistics tracking and returns experience, we have added a dedicated entry point in the consumer center. Through the 17TRACK widget, consumers can now more conveniently and intelligently view the tracking or returns status of their orders.

# How to Set It Up?

1. **Merchants can add the widget through two pages on the 17TRACK App: the "Tracking Page" and the "Returns Page".**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_wn6sjt.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_1cs1mno.png)
2. **Jump to the Shopify order status settings page and click "Add app block."**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_17c6ay0.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_1rdc5ea.png)
3. **Set the display of the Tracking page and Returns page buttons. Choose "True" to display them, or "False" to hide them.**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_odzwgk.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_13pwzr.png)


# Consumer Display Effect


![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_p7uffq.png)

|| 📌Note: To avoid having both a 17TRACK returns page and a Shopify returns page in the personal center, first turn off the original Shopify returns page.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/image_nvb0db.png)

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