> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-shopify.17track.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to integrate Okendo?

The operating logic of this integration function is that when 17TRACK finds that the order track is successfully signed, a Okendo review request will be sent.

### Here is the instruction

###### Step 1

Go to **17TRACK** → **Settings** → **Shopify Status **→ enable the Order Status Auto-push feature
![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/yotpo-0_1rgf8mc.png)
###### Step 2

Go to **Okendo admin** → **Mail** → **Sequences** → **Edit/Create a sequence**→ click the **Wait** block →  select **Start wait after Delivery**  → save your changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/1718183947832_1ingt9d.png)


![](https://storage.crisp.chat/users/helpdesk/website/-/1/c/c/3/1cc3f89e3566e700/1718184032586_1fa8asn.png)
|| 📌 Note: The Delivery Wait Time feature is only available for the Okendo Growth plan and above.



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