How to trigger notifications under different conditions?

Notification Customization conditions: 17TRACK APP can set up specific conditions notification to achieve business automation notification, in addition to setting up notification of tracking status changes.

1、Create flow.





Shipment status: 8 major statuses can be selected;



Order status : 3 order statuses can be selected;





Flow name: fill in the name of the corresponding conditions;



Add filters: add other trigger conditions;





Delay sending: If turn on, Email sending will be delayed for a certain time after all conditions have been met;



Email template: after you finish creating the conditions, enter the email template editor to view or customized the email templates;



Open your custom flows: After the operation is completed, open the corresponding created flows, the flows comes into effect;



2、 Featured templates.

Featured templates content:

Fulfilled: Notify the customer of the complete package shipping details when the last item has been shipped.
Partially fulfilled: Notify the customer of the package shipping details when some items have been shipped.
Unfulfilled: Notify the customer that their order has been confirmed after placing the order.
Unfulfilled - Split order: Notify the customer that their items need to be shipped in separate packages after placing the order.

Use Featured templates:

Can be notified directly using the default template;



Trigger conditions can be added to the default template: whether it is a bundled products / Whether it is a multi-parcel shipment;



Setting trigger frequency;







Turn on Your custom flows ;



The customer receives the content of the email notification:



Note: The above features are only supported in the Premium version.

Updated on: 13/08/2024