How to trigger notifications under different conditions?

Notification Customization conditions: 17TRACK APP can set up specific conditions notification to achieve business automation notification, in addition to setting up notification of tracking status changes.

1、Create flow.

1. Shipment status: 8 major statuses can be selected;

2. Order status : 3 order statuses can be selected;

3. Flow name: fill in the name of the corresponding conditions;

4. Add filters: add other trigger conditions;

5. Delay sending: If turn on, Email sending will be delayed for a certain time after all conditions have been met;

6. Email template: after you finish creating the conditions, enter the email template editor to view or customized the email templates;

7. Open your custom flows: After the operation is completed, open the corresponding created flows, the flows comes into effect;

2、 Featured templates.

1. Featured templates content:

Fulfilled: Notify the customer of the complete package shipping details when the last item has been shipped.
Partially fulfilled: Notify the customer of the package shipping details when some items have been shipped.
**Unfulfilled: ** Notify the customer that their order has been confirmed after placing the order.
**Unfulfilled - Split order: ** Notify the customer that their items need to be shipped in separate packages after placing the order.

2. Use Featured templates:

Can be notified directly using the default template;

Trigger conditions can be added to the default template: whether it is a bundled products / Whether it is a multi-parcel shipment;

Setting trigger frequency;

Turn on Your custom flows ;

The customer receives the content of the email notification:

Updated on: 13/08/2024