Articles on: FAQs

Send notification to yourself or your customers

Send notifications to yourself

Notify yourself that exception orders can be handled promptly to ensure normal shipping and to improve customer satisfaction.

Enable/disable email notifications
Notifications > Notify to yourself , enable email notifications as you need.

Tips: For orders under In Transit status, sub-status includes package collected, arrival at the port, and departure from the port will also trigger emails, up to 4 in total.

Send notifications to customers

Keeping your customers informed of the status of their orders can help increase user satisfaction and sales.

Enable/disable email notifications
Notifications > Notify to customer, enable email notifications as you need.

Updated on: 26/05/2023

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