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  • How to add a Tracking and returns widget to the consumer center?
    I. Overview To provide consumers with better purchase logistics tracking and returns services, we have added a logistics tracking and returns entry point to the consumer center. This allows consumers to more conveniently and intelligently view the Tracking or returns status of their purchased orders through the 17TRACK widget. II. How to Set It Up? Merchants can add the widget through two pages on the 17TRACK app: the “Tracking Page” and the “Returns” page.Few readers
  • How do I disconnect them if there are multiple stores under my account?
    How do I disconnect them if there are multiple stores under my account? Go to Settings Store connections delete the corresponding stores. Login to the Shopify dashboard of the corresponding stores and uninstall 17TRACK APP. Did this guide solve your problem? lf so, please support us with a 5-star review! Rate ⭐⭐⭐⭐⭐Few readers
  • Why does code residue remain after uninstalling?
    Why does code residue remain after uninstalling? In conjunction with Shopify's uninstallation mechanism, we're unable to remove the original configuration after you uninstall. How will this affect you? If you have Redirection turned on, we need to insert some code configurations in your Shopify store. Since it redirects to 17TRACK for orders look-up, while you've uninstalled 17TRACK, the tracking page will report an error showing 404. Put that worry behind you, we're here to help. If you encoFew readers
  • Instructions for Migrating 17TRACK Worry-Free Purchase feature (17TRACK → Seel Official)
    Notes on Smooth Migration of 17TRACK Worry-Free Purchase feature: To ensure a smooth migration of your insurance service and avoid any billing or coverage interruptions, please follow the steps below to close your 17TRACK Worry-Free Purchase feature and migrate to the official Seel Insurance (Seel Worry-Free Purchase). The entire process consists of three main steps. Once completed, you can start using the official Seel insurance service normally. Step 1: Pay Outstanding PFew readers
  • Why hasn't my parcel moved for a long time? What should I do?
    Why hasn't my parcel moved for a long time? What should I do? This can be caused by various factors. Shipping service: this largely depends on the carrier and the service you use. Each carrier has a different timeframe for the delivery. Some can take up to 3 months to complete the delivery. Custom Inspection: International shipping requires a customs declaration, anything that happened in the process can cause a delay. International Shipping: If the parcel is coming from another countryFew readers
  • How the 17TRACK auto track&trace work for Shopify orders?
    How the 17TRACK auto track&trace work for Shopify orders? 17TRACK supports real-time automatic synchronization of Shopify orders for auto track&trace, which greatly saves manual work. To successfully import orders from your store to 17TRACK, please make sure: The store is connected to 17TRACK. To avoid oFew readers

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