How to Check Transit Time Reports With 17TRACK
Overview
In order to guarantee the best post-sales service, as a seller, you must have a clear understanding of the transit time of each carrier and each lane.
17TRACK transit time data analysis will comprehensively show the average transit time of different lanes/different carriers, and the transit time of most levels, and provide relevant detailed data. With this data, you can optimize the carriers, improve the shipping quality, and reduce the transit time.
|| 📌 Note: This feature requiresFew readersMonitor the Performance of Your Shipments With Shipment Analytics
Overview
Viewing shipping performance among various carriers plays an important role in creating a seamless post sales experience. With 17TRACK, you can see the shipment details and perform composite viewing and analysis for different time frames, carriers, and destination countries.
How to view shipments data?
Go to your Shopify admin panel and click to open the "17TRACK" App.
Click "Analytics" in the left navigation, the "Shipments" section is by default.
The first time you viFew readersHow to Check Shipping Exceptions Report
Overview
As a seller, in addition to a basic overview of your shipments, you also need to know the exceptions that occur at each stage of the process to optimize your post-sales service and calculate costs. Here you will find a distribution of your shipment exceptions, sorted by dimension of carrier and destination, allowing you to quickly understand which regions or carriers need optimization.
|| 📌 Note: This feature requires pro or higher plan, kindly upgrade the plan according to your neeFew readersHow to display estimated delivery dates on product pages
Before buying, customers often want to know, "If I place an order now, when will I receive it?" With 17TRACK Pre-sale EDD, you can display a reference estimated delivery date on product pages to help customers understand delivery timing and buy with more confidence.
Pre-sale EDD requires two types of setup:
Set estimated delivery date sources, display settings, and widget styles in 17TRACK.
Add the 17TRACK Pre-sale EDD widget to your Shopify theme and save the theme.
If the widget has been aFew readersHow to use Pre-sale EDD data to analyze estimated delivery date performance on the Product page
Page overview
Customers often want to know when they can expect to receive an order before they buy. Pre-sale EDD data helps you view Visits, Impressions, and Add to cart performance for estimated delivery dates on the Product page, so you can understand whether customers see the estimated delivery date and whether they are more willing to add products to cart after seeing it.
Before using this data, complete Pre-sale EDD setup first. Go to: Settings - EDD settings - Pre-sale EDD to setFew readersHow do I know if my shipments are on time? Learn about the EDD Analysis.
Overview
While a package is in transit, consumers often have the question WISMO - "Where is my package? ". In order to further provide more accurate Estimated Delivery Dates, "EDD", we provide the On-time Shipmentss dashboard to match your custom EDD. The consumers can organize their pickup schedule more rationally, improve store satisfactFew readersHow to use 17TRACK to show customers an estimated delivery date
After placing an order, customers often want to know, "When will my package arrive?" After you set up the post-purchase estimated delivery date (EDD) in 17TRACK, you can display the package's estimated delivery date on your branded tracking page and in email notifications. This helps customers better plan for delivery and reduces repeated inquiries.
