Articles on: Tracking page

Learn about the Branded Tracking Page

Learn about the Branded Tracking Page


  • 17TRACK offers a customizable tracking page that highlights your brand style and helps you improve the post-sales experience. Leverage your brand and the store URL to give your customers the best tracking experience and boost your growth.
  • What are the Benefits of a Branded Tracking Page?


1.Show your brand name in the tracking page URL.


When the 17TRACK app is connected to your store, the URL of the tracking page will show your store or brand name.

When the app is not connected with a store, the URL of the tracking page will only show your 17TRACK account name.

When the app is connected to more than one store, a URL will be created for each of the stores and show your store or brand name respectively.


2.Customize the tracking page to create unique brand image. Custom editing that available for the tracking page (modules, style design, languages).


Feature List:


2.1.Custom Editing

Set the tracking page title

Set multiple query methods (Hot)

Set package status and its description

Hide carrier name.(Hot)

Hide keywords in tracking results (Hot)

Package map display

Product Recommendation

Set flash sale (New)

Marketing Module

Display tracking details, destination, transit time, etc.


2.2.Style Design

Font setting for title and text

Color setting for text, button and background (Hot)

Custom CSS


2.3.Page Language

Language setting for the page and tracking results (Hot).

Now tracking page can support 33 language.

(Features are being continuously updated, so stay tuned! Product updates will be sent to you via email.)


3.Redirect your customers to track in-store for better engagement.

Note: Redirection will only take effect on orders that are synced after it's turned on.


When the redirection feature is turned on, a click on the tracking numbers will lead your customers to your branded tracking page.

Following are the locations of the tracking numbers that support Redirection:


3.1.The order details page through the shipping confirmation email.


3.2.The order details page inside the Shopify admin.


Updated on: 17/04/2026

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