How to Subscribe to a Plan?

You can subscribe to a 17TRACK plan by following these steps:

I. Understand the Core Concept: Tracking Quota

Before subscribing, it is recommended that you understand the core component of a plan—the Tracking Quota. It is the quota consumed when you track packages.

📌 Information: For a detailed explanation of quota types and calculation methods, please refer to the help article: Getting Started: What is Tracking Quota? What is Return Quota?

II. Subscription Steps

Access the Billing Page

Select a Plan and Complete Payment

On the Billing page, choose your desired subscription plan and click "Pay now". You will then be redirected to your Shopify store's payment page to complete the transaction. After successful payment, you will be automatically redirected back to 17TRACK, and your new plan subscription will be active.

III. Important Rules

📌 Effective Rules:

New Subscription & Upgrade: Take effect immediately. New quotas and features become available instantly.
Downgrade or Cancellation: Will take effect automatically at the end of the current billing cycle. Before it takes effect, you can continue using your original quotas and features.

📅 Billing Cycle:

Monthly Plan: The billing cycle is 30 days.
Annual Plan: The billing cycle is 365 days.

IV. How to Choose the Right Plan?

On the plan selection page, you can carefully compare the features of different versions to choose the plan that best fits your business needs.

💡 Tip: The page bottom features a 【Detailed Feature Comparison】 panel. Click to expand it to clearly view the specific feature differences supported by each plan version (e.g., Free, Basic, Expert, Premium, Custom, etc.), helping you make an informed choice.

Updated on: 15/04/2026

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