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  • How to start using returns?
    1. Overview The Returns feature assists Shopify Merchants in creating a return and exchange experience that rivals that of “Taobao”, while also reducing costs, increasing efficiency, retaining customers, and minimizing losses from returns. As a complement to Tracking feature, the Returns feature enables Merchants to install an app that addresses all after-sales issues related to both Tracking and Returns. 2.Core Values Self-Service Customer Return and Exchange Experience;Few readers
  • How to install a returns page in your Shopify store?
    1. Overview The Returns feature helps Shopify sellers create an efficient return and exchange experience, reduce costs and increase efficiency, retain customers, and reduce return losses. 2.How to install Automatic installation Enter 17TRACK APP Returns =Returns page =Turn on to choose Install to the header or footer Manual Installation If the Automatic installation fFew readers
  • Shipsaving registration guidelines
    Why register for Shipsaving? Support popular carrier in North America : USPS, UPS, FedEx, Canada Post. Save shipping fee: Get shipping discounts without register a carrier account, and Shipsaving is deeply integrated with 17TRACK. You can create return labels within the 17TRACK Shopify App and send the label to consumers. Trustworthy platform: Shipsaving is official certified partners of shipping companies such as USPS、FedEx、UPS, with a cumulative user base exceeding 50000+.Few readers
  • How is the returns charged?
    I. How is the Return Quota Calculated? Return quotas are deducted separately and are calculated differently from the tracking quotas. If you need to process returns, you must first obtain a return quota. Conversion Unit: 1 return order (1 RMA ID) = 1 return quota. Scope of Application: Applies to Shopify return orders using the 17TRACK Returns feature. Deduction Timing: The quota is deducted after each return order is reviewed (either approved or rejected).Few readers

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